Privacy Policy

How we handle your information during your investigation.

Last updated: January 2025

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Service Operator

The Detective Agency is operated by Tano. This privacy policy governs the collection and use of information by both The Detective Agency and Tano.

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Information We Collect

We collect information necessary to provide our murder mystery experiences, including:

check_circle Payment information (processed securely through Stripe)
check_circle Email address (for delivering access codes and case materials)
check_circle Game progress and performance data

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How We Use Your Information

Your information is used to:

check_circle Process payments and deliver purchased mysteries
check_circle Send game access codes and materials
check_circle Improve our mystery experiences
check_circle Communicate about new cases and updates

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Data Security

We implement appropriate security measures to protect your personal information. All payments are processed through Stripe's secure payment system. We do not store complete credit card information on our servers.

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Contact Us

If you have questions about this privacy policy or your personal data, please contact us at support@thedetectiveagency.nz or through tano.co.nz.